BY CHIKA OKEKE, Abuja Managing Director/Chief Executive of Federal Mortgage Bank of Nigeria (FMBN) Shehu Usman Osidi (2nd L), flanked by others during the Bank’s 2026 Management Strategy Retreat in Kano. As part of its commitment to improve customer service, the Federal Mortgage Bank of Nigeria (FMBN) has endorsed a 30-day turnaround time for National Housing Fund (NHF) mortgage loan processing and a maximum of eight documentation requirements to quicken access to affordable homeownership. Managing Director/Chief Executive of FMBN, Shehu Usman Osidi stated this during the bank’s 2026 Management Strategy Retreat in Kano with the theme: “Building Resilience through Innovative Customer Service.” He pointed out that the ministerial directives provided important benchmarks, challenging management to improve efficiency and deliver measurable results for NHF contributors, mortgage applicants and other stakeholders. Osidi called for a review of procedures that cause delays, removal...
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