BY CHIKA OKEKE, Abuja
Staff and guests during the Cultural Day celebration organised by the Federal Mortgage Bank of Nigeria (FMBN) in Abuja.
The Federal Mortgage Bank of Nigeria (FMBN) has doubled down on homeownership, with an assurance to expand access to housing finance for Nigerians across all backgrounds.
This was part of the commitment during the Cultural Day celebration in Abuja, signaling the end of 2026 Customer Service Week.
The event featured colourful traditional attires, rich indigenous cuisines and captivating cultural dances representing the six geopolitical zones, creating an atmosphere of unity, pride and appreciation for Nigeria’s diverse traditions.
Group Head of Human Resources Management, Mrs. Timan Elayo encouraged the staff to embrace the opportunity to celebrate their cultural identities while strengthening the bonds of unity within the Bank.
The Executive Director, Loans and Mortgage Services, Dr. Muhammad Sani Abdu toured the booths representing the six geopolitical zones, where he inspected the variety of traditional dishes on display, reflecting Nigeria’s rich culinary heritage.
Group Head of Corporate Communications, Mr. Joe Abuku highlighted the connection between Nigeria’s cultural diversity and FMBN’s national mandate, adding that the bank serves customers from different backgrounds across the country.
“A home is not just a place where people live; it is a place where culture is upheld, where diversity and tradition thrive. We believe that irrespective of where people are, every Nigerian deserves a home,” he said.
He explained that dedicating a full week to customers underscored the importance the bank attaches to their needs and its commitment to delivering quality service.
Abuku informed that the bank remains committed to understanding customers’ challenges and providing effective housing finance solutions within its operational guidelines.
The group head enjoined Nigerians in the public and private sectors, self-employed persons in the informal sector and Nigerians in the diaspora to register under the National Housing Fund (NHF) scheme, contribute consistently and take advantage of FMBN’s products to buy, build or renovate their homes.
He appreciated the Bank’s Management for its support towards the successful celebration of the 2026 Customer Service Week, with the theme: “One Customer, One Home – Service with Empathy, Speed and Integrity.
The event highlighted that excellent customer service requires understanding people, respecting their differences and responding to their housing needs.
FMBN reaffirmed its commitment to promoting inclusion, strengthening customer relationships and expanding access to housing finance, in pursuit of its mandate to support homeownership across Nigeria.
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